Privacy Policy

Introduction

Telluride Digital LLC d/b/a AccidentDocuments.com ("AccidentDocuments.com," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit or use https://accidentdocuments.com/, submit a request for an accident or crash report, use our services, communicate with us, or otherwise interact with our website, advertisements, forms, or services (collectively, the "Site").

By using the Site, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the Site.

1. Information We Collect

We may collect information from you in several ways.

Information You Provide

When you use AccidentDocuments.com, request assistance obtaining an accident or crash report, complete a form, request to be contacted by a sponsoring professional, or communicate with us, we may collect information such as:

• Your name
• Email address
• Telephone number
• Mailing address
• Accident or crash date
• Accident location
• Law-enforcement agency or jurisdiction
• Vehicle information
• Information contained in or relating to an accident or crash report
• Information about injuries or property damage that you voluntarily provide
• Information concerning the services you are interested in
• Information you provide when requesting contact from a law firm, medical professional, collision repair provider, or other sponsor
• Any other information you voluntarily submit

Please do not provide sensitive personal information unless it is reasonably necessary for the service you are requesting.

Information We Collect Automatically

When you visit the Site, we and our service providers may automatically collect certain information about your device and use of the Site, including:

• Internet Protocol ("IP") address
• Browser type and version
• Operating system
• Device type and device identifiers
• Internet service provider
• Referring and exit URLs
• Pages viewed and links clicked
• Date and time of visits
• Approximate geographic information derived from your IP address
• Time spent on pages
• Other technical or usage information

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, web beacons, local storage, software development kits, and similar technologies to operate the Site, remember preferences, understand Site usage, measure advertising performance, and provide or support advertising. Third parties, including advertising and analytics providers, may also use these technologies on or through the Site.

2. How We Use Your Information

We may use information we collect for purposes including:

• Helping you locate, request, obtain, or access an accident or crash report
• Processing and responding to your requests
• Providing the free accident-report assistance offered through the Site
• Communicating with you regarding your request
• Connecting you with sponsoring law firms, attorneys, medical professionals, collision repair providers, or other participating service providers when you request or authorize such a connection
• Facilitating communications between you and a sponsoring professional
• Operating, maintaining, improving, and personalizing the Site
• Understanding how users interact with the Site
• Detecting and preventing fraud, abuse, security incidents, and unauthorized activity
• Performing analytics and measuring advertising effectiveness
• Delivering, measuring, and improving advertisements and marketing campaigns
• Responding to legal requests and complying with applicable laws
• Protecting our rights, property, users, and business
• For other purposes disclosed to you at or before the time information is collected or as otherwise permitted by law

3. Sharing of Your Information

We may disclose information we collect to the following categories of recipients.

Service Providers

We may share information with companies and individuals that provide services on our behalf, including website hosting, data storage, analytics, customer support, communications, information processing, security, advertising, and other business services. These providers may access information only as reasonably necessary to perform services for us or as otherwise permitted by law.

Sponsoring Law Firms and Attorneys

If you request or authorize a connection with a law firm or attorney, we may provide the law firm or attorney with information you submitted through the Site, which may include your name, telephone number, email address, accident information, accident location, accident date, information concerning injuries or property damage, and other information relevant to your request.

AccidentDocuments.com is not a law firm and does not provide legal advice. A connection or communication with a law firm does not itself create an attorney-client relationship.

Medical Professionals and Healthcare Providers

If you request or authorize a connection with a medical professional or healthcare provider, we may share information you provide with that provider so the provider can contact you regarding its services. AccidentDocuments.com does not provide medical advice or medical treatment.

Collision Repair and Automotive Service Providers

If you request or authorize a connection with a collision repair facility or automotive service provider, we may share information you provide with that provider so it can contact you regarding its services.

Advertising and Analytics Providers

We may share information or identifiers with advertising, analytics, and technology providers that help us understand Site usage, measure advertising performance, operate marketing campaigns, and display advertisements. These companies may receive information such as IP address, browser information, device identifiers, cookie identifiers, pages viewed, and events occurring on the Site.

Government Authorities and Legal Disclosures

We may disclose information when we believe disclosure is reasonably necessary to:

• Comply with applicable law, regulation, legal process, subpoena, or governmental request
• Protect the rights, safety, or property of AccidentDocuments.com, our users, or others
• Detect, investigate, or prevent fraud or other unlawful activity
• Enforce our agreements and policies

Business Transfers

If all or part of our business is sold, merged, reorganized, financed, acquired, or transferred, personal information may be transferred as part of that transaction, subject to applicable law.

4. Sponsor Contact and Lead Sharing

AccidentDocuments.com provides free assistance to help users obtain accident and crash reports. Our business may be supported by sponsoring law firms, attorneys, medical professionals, collision repair businesses, and other service providers.

When you voluntarily request to be contacted by a sponsor or indicate that you would like assistance from a particular type of professional, we may share the information necessary to facilitate that connection. A sponsoring professional may contact you by telephone, email, text message, or other communication method using the contact information you provide.

You are not required to hire or purchase services from any sponsor merely because you used AccidentDocuments.com's free accident-report service. Any relationship you establish with a sponsor is between you and that sponsor. Sponsors are independent third parties — AccidentDocuments.com does not control their services, advice, communications, pricing, professional conduct, or business practices.

5. Telephone and Text Message Communications

If you provide your telephone number, you may receive telephone calls or text messages from us, our service providers, or participating sponsors concerning your request or a service you have requested. Where required by applicable law, we will obtain appropriate consent before sending marketing or other communications.

Message and data rates may apply. You may opt out of text messages by following the instructions provided in the applicable message, including replying STOP where supported. Opting out of certain communications may not prevent us from sending non-marketing communications that are necessary to fulfill a request, provide a service, or comply with applicable law.

6. Third-Party Advertising and Tracking

We may use third-party advertising and analytics services, including services provided by companies such as Google and Meta, to help us understand Site traffic, measure advertising campaigns, deliver advertisements, and support remarketing or audience-building activities.

These companies may use cookies, pixels, device identifiers, and similar technologies to collect information about interactions with our Site and advertisements. Third-party companies may process information in accordance with their own privacy policies. You can manage certain advertising preferences through the applicable third-party platforms and through available browser or device controls.

7. Cookies and Your Choices

Cookies and similar technologies help us operate the Site, remember preferences, understand how users interact with the Site, and support analytics and advertising. You can configure your browser to block or delete certain cookies. You may also be able to control certain tracking technologies through your device settings or a cookie-consent mechanism made available on the Site. Disabling certain cookies may affect the functionality of portions of the Site.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide requested services
• Maintain business and transaction records
• Communicate with users
• Comply with legal, regulatory, accounting, or reporting obligations
• Resolve disputes and prevent fraud and abuse
• Enforce our agreements and protect our legal rights

When information is no longer reasonably necessary for these purposes, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.

9. Your Privacy Rights

Depending on where you live, you may have certain rights concerning your personal information. These rights may include, subject to applicable exceptions and limitations:

• The right to know or access personal information we maintain about you
• The right to request correction of inaccurate personal information
• The right to request deletion of personal information
• The right to obtain a copy of certain personal information
• The right to opt out of certain forms of sale or sharing of personal information where applicable
• The right to opt out of certain targeted or interest-based advertising
• The right to limit certain uses of sensitive personal information where applicable
• The right to withdraw consent where processing is based on consent
• The right to appeal certain decisions concerning a privacy request, where required by applicable law

To submit a privacy request, contact us using the information in the "Contact Us" section below. We may need to verify your identity before completing certain requests. We will not discriminate against you for exercising privacy rights provided to you by applicable law.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended ("CCPA"), and other California privacy laws. California residents may have rights to know, access, correct, delete, and obtain certain information concerning their personal information, as well as rights to opt out of certain activities that California law defines as "selling" or "sharing" personal information.

Where applicable, California residents may exercise these rights by contacting us at the address in the "Contact Us" section below. We may need to verify your identity before processing a request.

11. Do Not Track

Some web browsers offer a "Do Not Track" ("DNT") setting. Because there is currently no universally accepted standard for responding to DNT signals, the Site may not respond to all DNT settings. Where required by applicable law, we will honor legally recognized browser-based privacy signals or other applicable opt-out mechanisms.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.

13. Children's Privacy

The Site is intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information. If you believe a child has provided personal information to us, please contact us using the information below.

14. Third-Party Websites

The Site may contain links to websites, applications, services, or other resources operated by third parties. We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policy of any third-party website before providing personal information.

15. Information from Third Parties

We may receive information from third parties, including service providers, analytics providers, advertising partners, public-record sources, governmental agencies, and other business partners. We may combine information received from third parties with information collected directly from you, subject to applicable law.

16. Public Records and Accident Reports

AccidentDocuments.com may assist users in locating or obtaining accident reports and other public records. The information contained in an accident report may originate from a governmental agency, law-enforcement agency, public-record custodian, or other third party. AccidentDocuments.com does not necessarily create or independently verify the information contained in those records.

When you request assistance obtaining an accident report, we may use and disclose information reasonably necessary to locate, request, process, or deliver the requested record. The privacy practices and disclosure requirements applicable to governmental records may differ from those applicable to AccidentDocuments.com.

17. International Data Transfers

AccidentDocuments.com is based in the United States. If you access the Site from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate. Privacy laws in those jurisdictions may differ from the laws in your jurisdiction. Where required by applicable law, we will implement appropriate safeguards for international transfers.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or applicable law. When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy. We encourage you to periodically review this Privacy Policy to remain informed about how we handle personal information.

19. Contact Us

If you have questions, concerns, or requests concerning this Privacy Policy or our privacy practices, please contact us:

Telluride Digital LLC d/b/a AccidentDocuments.com
5830 East 2nd Street, #97357
Casper, WY 82609
United States